Terms & Conditions
HOTLINE: 011 7 759 759 | PICK-UP-DESK: 011 7 75 97 79
Terms & Conditions
| As used in these Conditions of Contract and Carriers Limitation of Liability referred to above “Agreement” means the provisions of this Courier Way Bill including the Carrier’s Limitation of Liability. Conditions of Contract and any other provisions of the Courier Way Bill “Carrier” means Domestic Express (Pvt) Ltd (The Last Mile). “Courier Way Bill” means this document including the face, reverse and annexures, if any, thereto “Client” means the Shipper who hands over the Shipment under this Courier Way Bill for delivery by courier to the Carrier and its principal, agents and employees and named on the face hereof. “Shipment” means all documents or parcels or both that are transported under one Courier Way Bill. | |
| Carriage hereunder is subject to the rules relating to liability referred to above and the provision Contained in the Agreement. The Client by handing over the Shipment for delivery agrees to abide by the Agreement and the rules relating to liability. | |
| In case of loss, damage or delay of a part of Shipment the weight to be taken into account in determining Carrier’s limit of liability shall be only the weight of the package or packages concerned. | |
| The Client by handing over the shipment to the Carrier certifies that the details relating to the Shipment are complete and accurate, and that Shipment is properly marked, addressed and packed to ensure safe transportation with ordinary care in handling. | |
| The Client shall notwithstanding any instruction to the contrary from the Client be primarily responsible for all charges, taxes and legal costs, related to this Shipment. The Client shall also be responsible for any costs the Carrier may incur in returning the Shipment to the client or as by the client. | |
| If any document / package lost or damage when in our custody, if and when proved beyond doubt maximum coverage per way bill is Rs.5000.00. | |
| Our service does not include any transit insurance or any other compensational insurance. | |
| The Courier will not accept for transportation money (including but not limited to coins or negotiable instrument equivalent to cash such as endorsed stocks or bonds). The Client shall not include in any shipment any of the aforesaid. The carrier shall not be liable in any manner whatsoever for shipments of such items accepted by mistake. | |
| The carrier shall be entitled in its absolute discretion to reject or refuse to deliver any shipment or any packages included in a shipment without stating any reasons therefore. | |
| The carrier should be advised by the client of any items included in a Shipment which are of exceptional, high, special or sentimental value. However, the carrier’s limitation of liability shall not be affected in any way by the notification received from the client of such value of a shipment. It is the obligation of the client to take appropriate policies of insurance in respect of the transportation of such items of exceptional, high, special or sentimental value. | |
| When no part of the shipment is delivered, a claim with respect to such shipment will not be entertained unless transportation charges thereon has been paid. | |
The person entitled to delivery must
make a complaint to the
Carrier in writing in the case of damage to the goods, immediately after discovery of the damage and
at the latest within 7 days from receipt of the goods.
|
|
| No agent, servant or representative
of Carrier has authority
to alter, modify or waive any provision of this contract. All packages given to Domex should be properly packed by the Customer. Domex cannot take responsibility for any breakage of damage of fragile / liquid of other items during transportation |
|
| Customer warrants that all information furnished on Way Bill is true and correct and that he / she / they understand that the liabilities of carriage are limited and as per the standard conditions of carriage of Domex which is attached herewith. | |
| Any doubt, difference dispute controversy or claim arising from out of or in connection with this agreement or the shipment by the client on the interpretation of this agreement or on the rights, duties, obligations or liabilities of the client or the carrier or on the operation, breach, termination or invalidity of this agreement shall be referred for determination to arbitration by one arbitrator appointed by the carrier who shall be a former judge of any court in Sri Lanka. | |
|
Note: Domex reserves the right to reject any activities; Cash (if any currency), Cash Cheques, Jewellery and equivalents, Active prepaid cards or any other materials, Fire Arms, Explosives, Dangerous Drugs, Furniture which are prohibited by the law of Sri Lanka. (DOMEX does not take any responsibility for above items.) |